System is not recognising my Username or Registration Key

Registration details are computer-generated and will work if entered correctly. If you are receiving the 'registration details not recognised' then please ensure you are entering the details correctly - we advise copying and pasting the Username and Registration key to avoid any typing errors. 


Your registration details are to be entered on the registration page, via the links in your email or by clicking on the 'register a new account' link on the login page, and this must be done before you can login. The details are not a username and password and shouldn't be used to try and login to your account. 

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