The system says my details have not been recognised.

This message can appear for several reasons:

  1. You must have been issued with a username from either your institution or directly from Authentic World if a personal user.
  2. Before logging in for the first time, you must register your username by choosing Register a new username from the login page of the Portal.
  3. Ensure that you are typing in your username (or registered email address) and password correctly.


If you have forgotten your login details, please click here for Password Assistance.

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